What Should Agencies Want in Terms of Good Service an Example by

What Should Agencies Want in Terms of Good Service and Benefit Delivery Centralized Service-Delivery Systems This kind of delivery boasts its organization because there is a leader directing the staff (Chambers et. al., 2004, pp. 148 149). The problem, however is that since there is a leader, decision-making is sometimes time-consuming because of the fact that everything has to be passed on to a higher executive level before making a move (Chambers et. al., 2004, pp. 148 149). Client-Centered Management and Inverted Hierarcy Service-Delivery Systems Need essay sample on "What Should Agencies Want in Terms of Good Service and Benefit Delivery" topic? We will write a custom essay sample specifically for you Proceed The objective of this one is very good since it follows a certain structure however the people working for this kind of delivery are usually given only a small amount in terms of financial reward thats why they are often absent and unsatisfied, which in turn affect the delivery of service (Chambers et. al., 2004, pp. 149 150). Federated Service-Delivery Organizations This kind of delivery system is made up of two or more organizations aiming to work together to provide service to others (Chambers et. al., 2004, pp. 150 151). They divide or delegate the tasks needed to be carried out to serve others (Chambers et. al., 2004, pp. 150 151). Case Management Service-Delivery Systems This delivery system leaves the whole responsibility to the case manager who in turn will be the one to check if the needs of clients/consumers are met (Chambers et. al., 2004, pp. 151 153). Staffing with Indigenous Workers as a Service-Delivery Strategy This kind of delivery service is advantageous for those whose social problems need to be addressed for instance Alcoholics Anonymous (Chambers et. al., 2004, pp. 153 155). They are experts on these kinds or problems (Chambers et. al., 2004, pp. 153 155). Program Consumer/Beneficiary, Client Controlled Organizations as a Service-Delivery Strategy This type does not have any money or funds to consistently run such delivery service but it makes sure that its beneficiaries, for instance, the poor will get what is due to them as mandated by the law (Chambers et. al., 2004, p. 156). Racial, Ethnic, and Religious Agencies as a Service-Delivery Strategy This kind of delivery system is beneficial to those who belong to racial, ethnic, and religious groups since this kind of service is focused on such (Chambers et. al., 2004, p. 156). Privatized Service Delivery A privatized service delivery, on the other hand, establishes a healthy competition within the industry because delivery of services may be handled with greater expertise that may bring in higher quality services at a more economical cost (Chambers et. al., 2004, p. 160). Good Service and Benefit Delivery After comparing and contrasting the types of delivery systems discussed in Chapter 7, what then should agencies want in terms of good service and benefit delivery you may ask? First of all, the service should be delivered in a manner that is integrated and continuous (Chambers et. al., 2004, p. 161 - 169). Second, the service should be made available to clients and beneficiaries, for instance, it should be easily reached by people otherwise delivery of such service is useless actions and decisions it carried out related to the service provided; for instance, if the service they deliver is related to abuse, if something happened then the service provider should be held accountable and they should be willing to do answer such problems (Chambers et. al., 2004, p. 161 - 169). Reference Chambers, D. E. & Wedel, K.R. (2004). Social Policy and Social Programs: A Method for the Practical Public Policy Analyst. London: Allyn & Bacon.